On average, telephone orders take five minutes to complete where the customer is required to provide name, address, and call back number including the dishes they are ordering over the phone. All this information is repeated back to the customer by the cashier handling the phone, while writing down notes for dishes with special instructions.
A website that allows ordering cuts down the time it takes to order over the phone and provides a more efficient means of business transactions where customers always get the right items without having to bear through some times incoherent broken linguistic dialects.
Imagine yourself as a restaurant owner not having to worry about delivering the wrong dishes as the order taker had continued to make mistakes repeatedly.
Imagine a repeat customer who will always order from the same website because ordering food has become such a cinch without wasting time on the phone. Also where you are assured that your address information is up to date and stored in a trusted website system.